Tim Cadogan took over GoFundMe in March 2020, a time when the world was upside down. Suddenly, his platform wasn't just about fun and games—medical emergencies, job losses, and small businesses all turned to it for help.

The pandemic exposed a broken healthcare system, with medical expenses being the most common reason for fundraisers on GoFundMe. But this isn't an American problem alone; Cadogan confirms that similar trends are seen globally.

GoFundMe now faces tough ethical questions: should every request be honoured? The pressure to grow clashes with the need to help people in crisis, especially when paperwork becomes a barrier for some.

Cadogan navigates these complexities openly, balancing profit and purpose. His journey is a tale of how technology can offer solace but also challenges us to rethink our social safety nets.